Your privacy is important to us. This Privacy Policy outlines how www.sallysteele.com.au ("we", "us", or "our") collects, uses, discloses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, services, or interacting with us, you consent to the practices described in this Privacy Policy.

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number
• Demographic Information: Location, preferences, interests
• Website Usage Data: IP address, browser type, device info, pages visited (via cookies or analytics tools)
• Communication Data: Emails, messages, and other communications you send to us

We collect personal information in the following ways:

• When you fill out a contact form or subscribe to a newsletter
• When you book an appointment or purchase a service
• When you email, message, or call us directly
• Automatically via cookies and third-party analytics tools like Google Analytics

We collect your personal information for the following purposes:

• To provide and manage our services
• To respond to your inquiries or requests
• To send newsletters, promotions, or marketing materials (you can opt out anytime)
• To improve our website, services, and customer experience
• To comply with legal obligations

We do not sell, rent, or trade your personal information. We may share your data with:

• Service providers (e.g. email marketing tools, payment processors)
• Legal authorities where required by law
• Professional advisors (e.g. accountants or legal consultants)

All third-party providers we use are expected to maintain privacy standards in line with the Australian Privacy Principles.

Our website uses cookies to enhance user experience and gather analytics. You can manage or disable cookies via your browser settings.

We may use tools such as:

• Google Analytics
• Meta Pixel
• Email marketing trackers (e.g. Mailchimp, ConvertKit, etc.)

These tools help us understand how users interact with the website so we can improve performance and content.

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes:

• Secure servers and encryption
• Limited access to data
• Regular software updates
• 
  

Despite our efforts, no method of transmission over the internet is 100% secure.

You have the right to request access to your personal information and to request its correction if it is inaccurate, out-of-date, or incomplete.

To make a request, please contact us using the details below.

You may:

• Access, correct, or delete your personal data
• Opt out of receiving marketing communications
• Disable cookies in your browser settings

To exercise any of these rights, please contact us directly.

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites. We encourage you to read their privacy policies before providing them with your information.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Please review this policy periodically to stay informed.

If you have any questions about this Privacy Policy, or if you want to access, correct, or delete your information, please contact:

Sally Steele
Email: sally@sallysteele.com.au
Website: www.sallysteele.com.au